• 03/08/2025
  • Boatargo Crew

Privacy Policy

Last Updated: February, 1st 2025

Boatargo (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your data when you use Boatargo CRM and the Sales Portal (“Services”). This Privacy Policy outlines how we handle, store, and protect your information.

By using Boatargo CRM and the Sales Portal, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE DO NOT COLLECT

Boatargo does not access, store, or control any broker account data, contacts, listings, or transaction records. Your data is securely stored within your own Salesforce environment, and only you and your authorized users can access it.

2. INFORMATION WE COLLECT

While we do not access broker-specific CRM data, we may collect the following usage and account-related data to improve our services:

  • Account Information: Name, email, company details, and subscription preferences.
  • Billing Information: When subscribing to Boatargo, we collect necessary payment details through secure third-party payment processors.
  • Support Requests: If you contact us for support, we collect details regarding your request to assist you effectively.
  • Usage Analytics: We may collect anonymous usage data to enhance platform performance and optimize user experience.

3. HOW WE USE YOUR INFORMATION

We use the collected data for the following purposes:

  • To Provide & Maintain Services – Ensuring Boatargo CRM and Sales Portal function properly for registered users.
  • To Improve User Experience – Analyzing anonymized usage trends to enhance system efficiency.
  • To Provide Customer Support – Assisting users who reach out for troubleshooting.
  • To Process Payments & Subscriptions – Handling transactions through secure third-party processors.
  • To Send Important Updates – Notifying users about platform updates, security patches, or new features.

4. DATA SECURITY & COMPLIANCE

Boatargo is built on Salesforce, leveraging enterprise-grade security standards, including:

  • Data Encryption: All data processed through Salesforce is encrypted using industry-leading security protocols.
  • Access Controls: Only authorized users within your organization can access your CRM data.
  • Compliance Standards: Salesforce follows global compliance standards (e.g., GDPR, CCPA), ensuring data protection.

5. THIRD-PARTY INTEGRATIONS

  • Boatargo integrates with third-party portals (e.g., Yachtall) to sync listings, but we do not control their data practices.
  • Users should review the privacy policies of external platforms before enabling integrations.

6. DATA RETENTION & DELETION

  • Boatargo does not store or retain broker CRM data beyond system logs and account information.
  • If you cancel your subscription, your CRM data remains in your Salesforce environment, and we will delete any associated account data upon request.

7. USER RIGHTS & CHOICES

As a Boatargo user, you have the right to:
✔ Access your account data and modify subscription details.
✔ Request deletion of your account-related information.
✔ Opt-out of marketing emails at any time.

For data deletion or access requests, contact us at [email protected].

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of Boatargo CRM and the Sales Portal constitutes acceptance of the updated terms.

9. CONTACT US

For privacy-related inquiries, reach us at:
📧 Email: [email protected]
🌍 Website: www.boatargo.com